Why did the Health Screening feature disappear after a Styku software update?

If the Health Screening feature is no longer visible after updating to Styku Studio, this is because Health Screening is now delivered as the Health Screen module. It is not a bug, a missing setting, or a feature that was moved elsewhere in the interface.

What changed in Styku Studio

In older versions of Styku Studio, the Health module — including the disease-risk assessment and the waist inch-loss goal that showed clients how much they needed to reduce to move into a lower-risk category — was available to most accounts by default.

Styku Studio replaced that older Health module with a redesigned Health Screen & Prevention module. In Styku Studio, the Health Screen is a service sold by the provider: its results, and the Disease Risk section of the PDF summary scan report, appear for a Preventative Body Scan (one scan credit) rather than for every standard scan.

This is a change in how the feature is packaged — not a defect. Restarting or reinstalling the software will not change this.

What you still have on every plan

Updating to Styku Studio does not delete your scans or remove your core scan data. On all plans, the Dashboard still shows raw health indicators for each scan — including waist circumference, waist-to-hip ratio, and body fat percentage — alongside full body composition and circumference measurements. You can continue using these during client consultations.

What requires the Health Screen & Prevention module to return:

• The in-app Health Screen — disease-risk assessment, risk multipliers, Health Score, and the waist inch-loss risk-reduction goal slider.
• The Disease Risk section of the PDF summary scan report.

The Health Screen module is how those results come back — on a per-credit basis — and it is rolling out to all clients very soon (see below).

How to get the Health Screen module

The Health Screen module is included on every Styku plan (Access, Elite, and Enterprise) in every country, with no separate monthly fee. It is rolling out to all clients very soon; no specific date has been announced. HealthPass providers already have access today.

The module runs on scan credits: the Health Screen results (disease-risk indicators, Health Score, risk-reduction goal, and the Disease Risk pages of the PDF report) appear for a Preventative Body Scan, which uses one credit. You set your own consumer price, collect payment through Styku’s built-in payment gateway (card, FSA, and HSA accepted), and keep 100% of what you charge. Every plan starts with promotional Health Screen credits. Additional credits can be purchased: $60 for a single credit, or wholesale packs of 25 credits ($40 each, $1,000), 50 credits ($37.50 each, $1,875), or 100 credits ($35 each, $3,500).

In Styku Studio Version 6, providers can sell a Preventative Body Scan at the scanner, and an eligible standard scan can be upgraded to a Preventative Body Scan without re-scanning, in Studio or in the Styku mobile app. Every Health Screen comes with an AI Guided Review for the person scanned.

HealthPass is optional and separate. Every plan is HealthPass-ready and activating as a HealthPass Partner costs nothing. Partner status adds revenue share and consumers sent from the HealthPass marketplace. HealthPass is currently US only; clients outside the United States can use the Health Screen and purchase credits once the rollout reaches their account, but cannot become HealthPass Partners.

See How much does the Health Screen cost and how do scan credits work? for prices and further details on how the module works.

Note: The Health Screen is a wellness risk assessment, not a medical diagnosis.

If Health Screen results are not appearing on a Preventative Body Scan you have sold, contact Styku Support through the Business Portal at styku.com/portal.

---

If this resolves your issue, no further action is needed.

If Health Screen results are missing on a Preventative Body Scan you have sold or upgraded, contact support and include: your business name, your current subscription plan, your Styku Studio version number (found in the app settings), and a screenshot of your Dashboard view.

Applies to: Styku Studio, all Styku scanner models.

Related Resources

• Where did the health risk metrics go in Styku Studio?
• What modules are available in Styku Studio and which plans include them?
• How do I update my Styku to the latest version, or download the software?

---

Still need help? Submit a service ticket in the Styku Business Portal.