Why did the Health Screening feature disappear after a Styku software update?

If the Health Screening feature is no longer visible after updating to Styku Studio, this is because Health Screening is now delivered as the Health Screen module, which is currently available only to HealthPass providers. It is not a bug, a missing setting, or a feature that was moved elsewhere in the interface.

What changed in Styku Studio

In older versions of Styku Studio, the Health module — including the disease-risk assessment and the waist inch-loss goal that showed clients how much they needed to reduce to move into a lower-risk category — was available to most accounts by default.

Styku Studio replaced that older Health module with a redesigned Health Screen & Prevention module. In Styku Studio, the Health Screen is a service sold by HealthPass providers: its results, and the Disease Risk section of the PDF summary scan report, appear for a Preventative Body Scan (one scan credit) rather than for every standard scan.

This is a change in how the feature is packaged — not a defect. Restarting or reinstalling the software will not change this.

What you still have on every plan

Updating to Styku Studio does not delete your scans or remove your core scan data. On all plans, the Dashboard still shows raw health indicators for each scan — including waist circumference, waist-to-hip ratio, and body fat percentage — alongside full body composition and circumference measurements. You can continue using these during client consultations.

What currently requires the Health Screen & Prevention module (available to HealthPass providers only):

• The in-app Health Screen — disease-risk assessment, risk multipliers, Health Score, and the waist inch-loss risk-reduction goal slider.
• The Disease Risk section of the PDF summary scan report.

How to get the Health Screen module

The Health Screen module is currently available only to HealthPass providers. It is coming to other customers in the future, but there is no release date at this time.

For HealthPass providers, the module runs on scan credits: the Health Screen results (disease-risk indicators, Health Score, risk-reduction goal, and the Disease Risk pages of the PDF report) appear for a Preventative Body Scan, which uses one credit, and the client pays the provider for the screen. Credits are $60 for a single screen or from $35 each in a pack, purchased in the HealthPass Provider Portal.

In Styku Studio Version 6, HealthPass providers can sell a Preventative Body Scan at the scanner, and an eligible standard scan can be upgraded to a Preventative Body Scan without re-scanning, in Studio or in the Styku mobile app.

If you are a US-based customer and want access to the Health Screen now, you can inquire about becoming a HealthPass provider — that is the only route to access this feature today. Outside the United States, HealthPass is not available, and the Health Screen is not currently offered.

See How much does the Health Screen cost and how do scan credits work? for prices and details on how the module works for HealthPass providers. If Health Screen results are not appearing on a Preventative Body Scan you have sold, contact Styku Support through the Business Portal at styku.com/portal.

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If this resolves your issue, no further action is needed.

If Health Screen results are missing on a Preventative Body Scan you have sold or upgraded, contact support and include: your business name, your current subscription plan, your Styku Studio version number (found in the app settings), and a screenshot of your Dashboard view.

Applies to: Styku Studio, all Styku scanner models.

Related Resources

• Where did the health risk metrics go in Styku Studio?
• What modules are available in Styku Studio and which plans include them?
• How do I update my Styku to the latest version, or download the software?

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Still need help? Submit a service ticket in the Styku Business Portal.