Why am I not seeing certain body composition analyses or modules in Styku?
There are two distinct reasons body composition data or analysis tools may be missing from your Styku Studio software. Identifying which scenario applies to you will determine the fix.
Scenario A: Specific metrics are missing (Lean Mass, Bone Mass, Visceral Fat, etc.)
Section titled “Scenario A: Specific metrics are missing (Lean Mass, Bone Mass, Visceral Fat, etc.)”If you are missing individual body composition metrics — such as Lean Mass, Bone Mass, Visceral Adipose Tissue (VAT), Subcutaneous Adipose Tissue (SAT), Android Fat, or Gynoid Fat — the most likely cause is that your software is set to the Basic or Custom body composition model instead of Advanced.
What each model shows
Section titled “What each model shows”| Model | Metrics available |
|---|---|
| Advanced (recommended) | Body Fat %, Fat Mass, Lean Mass, Bone Mass, VAT, SAT, Android Fat, Gynoid Fat, A/G Ratio, and more |
| Basic | Body Fat %, Fat Mass, Fat-Free Mass only |
| Custom | Body Fat %, Fat Mass, Fat-Free Mass only (body fat % is entered manually) |
The Advanced model is the default in current versions of Styku Studio. If your software was previously configured to use Basic or Custom, those fuller metrics will not appear until you switch to Advanced.
How to check and change your model
Section titled “How to check and change your model”- Open Styku Studio on your scanner laptop.
- Navigate to Settings → Styku AI → Phoenix.
- Check the model dropdown. If it shows Basic or Custom, choose Advanced and click Continue to save.
All scan results — past and future — will be displayed using the selected model going forward.
Note: The Styku mobile app always uses the Advanced model regardless of what is set in Styku Studio.
Scenario B: An entire module tab is missing
Section titled “Scenario B: An entire module tab is missing”If a module tab (such as Fitness & Weight Loss, Posture & Alignment, Aesthetics & Sculpting, or Health Screen & Prevention) does not appear at all in your software, it is likely not included in your current subscription plan.
Module availability by plan
Section titled “Module availability by plan”| Module | Access | Elite | Enterprise |
|---|---|---|---|
| Dashboard | ✓ | ✓ | ✓ |
| Fitness & Weight-Loss | +$100/mo¹ | ✓ | ✓ |
| Posture & Alignment | +$100/mo¹ | ✓ | ✓ |
| Aesthetics & Sculpting | +$100/mo¹ | ✓ | ✓ |
| Health Screen | HealthPass only² | HealthPass only² | HealthPass only² |
¹ Any specialty module can be added to Access for $100/mo ($50/mo for existing customers moving from a legacy Growth, Pro or Enterprise plan). Elite includes all three specialty modules (Aesthetics & Sculpting, Fitness & Weight-Loss, and Posture & Alignment). See Styku plan migration: what is changing, when it takes effect, and your options.
² Health Screen (Preventative Body Scan results: disease-risk indicators, Health Score, and Disease Risk report pages) is currently available only to HealthPass providers. It is not yet available to other customers, regardless of plan or country, and no release date has been announced. If you are a US-based customer and want access to the Health Screen now, contact Styku Support to ask about becoming a HealthPass provider — that is the only route available today. HealthPass is a US-only program; the Health Screen is not available outside the United States at this time. See What is HealthPass and is it available outside the United States? and How much does the Health Screen cost and how do scan credits work?
If you believe your plan should include a missing specialty module, or if you would like to add a module or move to Elite, contact Styku Support through the Business Portal at styku.com/portal.
Note: The Leaderboard is included on the Enterprise plan only. See [What modules are available in Styku Studio and which plans include them?] for details.
If this resolves your issue, no further action is needed.
If the problem persists, contact support and include: your business name, your current subscription plan, the specific metric or module you cannot see, and your Styku Studio version number (found in the app settings).
Applies to: Styku Studio, all Styku scanner models
Related Resources
Section titled “Related Resources”- What modules are available in Styku Studio and which plans include them?
- Why did body fat percentage change after the Styku Studio update?
- How do I switch between the Basic and Advanced body composition models, and verify all my locations are consistent?
Still need help? Submit a service ticket in the Styku Business Portal.