Why am I not seeing certain body composition analyses or modules in Styku?
There are two distinct reasons body composition data or analysis tools may be missing from your Styku Studio software. Identifying which scenario applies to you will determine the fix.
Scenario A: Specific metrics are missing (Lean Mass, Bone Mass, Visceral Fat, etc.)
Section titled “Scenario A: Specific metrics are missing (Lean Mass, Bone Mass, Visceral Fat, etc.)”If you are missing individual body composition metrics — such as Lean Mass, Bone Mass, Visceral Adipose Tissue (VAT), Subcutaneous Adipose Tissue (SAT), Android Fat, or Gynoid Fat — the most likely cause is that your software is set to the Basic or Custom body composition model instead of Advanced.
What each model shows
Section titled “What each model shows”| Model | Metrics available |
|---|---|
| Advanced (recommended) | Body Fat %, Fat Mass, Lean Mass, Bone Mass, VAT, SAT, Android Fat, Gynoid Fat, A/G Ratio, and more |
| Basic | Body Fat %, Fat Mass, Fat-Free Mass only |
| Custom | Body Fat %, Fat Mass, Fat-Free Mass only (body fat % is entered manually) |
The Advanced model is the default in current versions of Styku Studio. If your software was previously configured to use Basic or Custom, those fuller metrics will not appear until you switch to Advanced.
How to check and change your model
Section titled “How to check and change your model”- Open Styku Studio on your scanner laptop.
- Navigate to Settings → Styku AI → Phoenix.
- Check the model dropdown. If it shows Basic or Custom, choose Advanced and click Continue to save.
All scan results — past and future — will be displayed using the selected model going forward.
Note: The Styku mobile app always uses the Advanced model regardless of what is set in Styku Studio.
Scenario B: An entire module tab is missing
Section titled “Scenario B: An entire module tab is missing”If a module tab (such as Fitness & Weight Loss, Posture & Alignment, Aesthetics & Sculpting, or Health Screen & Prevention) does not appear at all in your software, it is likely not included in your current subscription plan.
Module availability by plan
Section titled “Module availability by plan”| Module | Access | Elite | Enterprise |
|---|---|---|---|
| Dashboard | ✓ | ✓ | ✓ |
| Fitness & Weight-Loss | +$100/mo¹ | ✓ | ✓ |
| Posture & Alignment | +$100/mo¹ | ✓ | ✓ |
| Aesthetics & Sculpting | +$100/mo¹ | ✓ | ✓ |
| Health Screen | Rolling out to all plans² | Rolling out to all plans² | Rolling out to all plans² |
¹ Any specialty module can be added to Access for $100/mo ($50/mo for existing customers moving from a legacy Growth, Pro or Enterprise plan). Elite includes all three specialty modules (Aesthetics & Sculpting, Fitness & Weight-Loss, and Posture & Alignment). See Styku plan migration: what is changing, when it takes effect, and your options.
² Health Screen (the Preventive Body Scan: a 3D scan plus a wellness risk assessment — not a medical diagnosis) is rolling out to every Styku client on every plan (Access, Elite, and Enterprise), in every country, very soon. HealthPass providers already have it today. For everyone else the rollout is in progress and no date has been announced. There is no monthly fee for the module; each Health Screen uses one scan credit purchased in advance ($60 for a single credit, or wholesale packs of 25, 50, or 100 credits at reduced per-credit rates). Every plan starts with promotional Health Screen credits. You set your own consumer price, accept payment through Styku’s built-in gateway (card, FSA, and HSA), and keep 100% of what you charge. Every Health Screen includes an AI Guided Review for the person scanned. If you want to earn additional revenue through the HealthPass marketplace, you can also activate as a HealthPass Partner at no extra cost — HealthPass is optional and currently US only. See What is HealthPass and is it available outside the United States? and How much does the Health Screen cost and how do scan credits work?
If you believe your plan should include a missing specialty module, or if you would like to add a module or move to Elite, contact Styku Support through the Business Portal at styku.com/portal.
Note: The Leaderboard is included on the Enterprise plan only. See [What modules are available in Styku Studio and which plans include them?] for details.
If this resolves your issue, no further action is needed.
If the problem persists, contact support and include: your business name, your current subscription plan, the specific metric or module you cannot see, and your Styku Studio version number (found in the app settings).
Applies to: Styku Studio, all Styku scanner models
Related Resources
Section titled “Related Resources”- What modules are available in Styku Studio and which plans include them?
- Why did body fat percentage change after the Styku Studio update?
- How do I switch between the Basic and Advanced body composition models, and verify all my locations are consistent?
Still need help? Submit a service ticket in the Styku Business Portal.