Styku Consignment Program — Overview and Eligibility

Summary

Available to US customers only: The Consignment Program is limited to customers in the continental United States. If your scanner is located outside the USA (for example in the UK, Canada, Europe, or Australia), you are not eligible for this program. Your option is to sell the hardware privately: the new owner contacts Styku, pays the one-time onboarding fee, and starts their own subscription, while you cancel your own subscription.

For customers in the continental United States: The Styku Consignment Program allows eligible customers to return their functioning Styku hardware system for potential resale, with a guaranteed payout if the unit sells within 60 days. Participation begins with a pre-approval process including photo submission and a remote functionality check. The program is limited to specific hardware models. All eligibility determinations made by Styku are final and binding.

Full Policy Text

SUMMARY OF CONSIGNMENT PROGRAM

The Styku Buyback Program allows eligible customers to return their fully functional Styku system for a guaranteed evaluation, beginning with a brief pre-approval process where customers submit required photos and complete a remote functionality check. Once approved, Styku provides prepaid shipping labels, and the customer is responsible for securely packing and sending the unit to our warehouse. After arrival, Styku conducts a detailed inspection within five business days to confirm functionality and component completeness. Passing units are then placed into a 60-day consignment period, during which Styku works to resell the system; the customer’s payout is issued once the unit is successfully shipped to a new buyer. If the unit does not sell within 60 days, Styku can either return the unit to the customer at their expense or offer a reduced parts-only payout. Ownership remains with the customer until the unit is sold or a parts-only option is accepted, and all program terms, shipping responsibilities, and final-sale policies apply.

2. ELIGIBILITY & PROGRAM SCOPE

2.1 Eligible Products. Eligible systems include: S100x, X2, X2 Hub, X2+, X2 Pro, X2 MD, Pro Hub, and X2L. S100 models are not eligible.

2.2 Customer Eligibility. Customer must: (a) be the original purchaser or legal entity on record; (b) have an account in good standing with no overdue balances; and (c) provide truthful and accurate information regarding system condition.

2.3 Case-by-Case Exceptions. Customers inside their contractual term may participate only with Styku management approval.

2.4 Geographic Limitations. Program is available only within the continental United States.

2.5 Styku Discretion. Styku may modify eligibility rules at any time, and all eligibility determinations are final and binding. No modification affects units already accepted unless Customer materially misrepresented the unit’s condition or ownership.

Eligibility requirements (plain-language summary):

Location: Your scanner must be located in the continental United States. Customers outside the USA are not eligible (see section 2.4 above).
Hardware model: Your system must be one of the eligible models listed in section 2.1.
Account standing: Your account must be in good standing with no overdue balances.
Ownership: You must be the original purchaser or legal entity on record.
Accurate disclosure: You must provide truthful and accurate information regarding your system’s condition.

If you are outside the USA: You are not eligible for the Consignment Program. To exit your Styku subscription, you may sell your hardware privately. The new owner should contact Styku directly, pay the one-time onboarding fee, and set up their own subscription. You would then cancel your own subscription separately.

Applies to: Customers in the continental United States only

Still need help? Submit a service ticket in the Styku Business Portal.