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What are the computer hardware requirements to run the Styku software?

Styku Studio requires a minimum level of processing power and specific ports to run correctly. If your computer does not meet these specifications, you may experience performance issues, scan failures, or software errors.

Requirement Minimum Specification
Operating System 64-bit Windows 11
Processor Intel Core i5 or i7, 10th Generation or newer
RAM 8 GB DDR4 or more
Storage 256 GB or more (SSD recommended)
Display 1920×1080 resolution (touchscreen recommended)
USB Ports 1× USB 3.1 Type C + 1× USB 2.0 Type C
Requirement Minimum Specification
Operating System 64-bit Windows 11 Home or Pro
Processor Intel i5-10210Y or equivalent
RAM 8 GB
Storage 256 GB SSD
USB Ports 1× USB 3.1 Type C + 1× USB 2.0 Type C

Note: Styku Studio is Windows-only. It is not compatible with Mac, iPad, or iPhone. If you want to view scan results on a non-Windows device, clients can use the free Styku mobile app on iOS or Android.


Understanding what your computer hardware influences — and what it does not — can help you troubleshoot accurately and set the right expectations.

What computer specs DO affect:

  • Processing speed — how quickly a scan is processed after capture.
  • Lag and stutter — how smoothly Styku Studio runs during day-to-day use.

If the software feels slow or stutters, adding RAM is a good, cost-effective upgrade, provided your computer already meets the minimum specifications above.

What computer specs do NOT affect:

  • Scan resolution — determined by the Styku sensor, not the computer’s RAM or processor.
  • Avatar resolution — determined by Styku Studio, not the computer’s RAM or processor. Upgrading your computer hardware will not change how avatars look.

Important: If avatars appear lower-resolution than expected, this is not caused by RAM or computer specs. Please contact a Styku specialist so they can investigate. The Styku Studio V5 update does not lower avatar resolution.


If this resolves your issue, no further action is needed.

If the problem persists, contact support through the Styku Business Portal at styku.com/portal and include: your computer model, operating system version, and a description of the issue you are experiencing.

Applies to: All Styku scanner models, Styku Studio

  • How do I install and activate Styku Studio software on my computer?
  • How to Transfer Your Styku License, Install Styku Studio, and Set Up a New or Replacement Computer

Still need help? Submit a service ticket in the Styku Business Portal.