How do clients book scans, order blood tests, and manage their account in the Styku app?

Beyond viewing scan results, the Styku mobile app includes several self-service tools that help clients take action between visits. These features reduce administrative burden on staff while keeping clients engaged in their wellness journey.

Booking a scan

Throughout the app, clients will see a + (Plus) button that surfaces next-step prompts, including booking a scan.
Tapping Book a Scan directs clients to the Styku Locations page, where your business is listed as a HealthPass partner.
Your business profile displays your specific services, and clients can purchase and schedule a scan directly.
When a client schedules through the app, both the client and the practitioner receive a confirmation email to finalize the appointment.

Starting a post-scan consultation

Tapping the + (Plus) button and selecting Start Consultation guides the client through recommended next steps following a scan.
The consultation workflow covers: reviewing results with a Styku health practitioner, creating an action plan, and booking a follow-up scan.
This is an additional engagement touchpoint — most effective when encouraged in person at the end of the client’s session.

At-home blood tests

Clients can order physician-reviewed at-home blood test kits directly through the app, based on their scan results.
After completing the test at home and returning it to the lab, results appear directly within the app.
This allows practitioners to view blood test data alongside scan data for a more complete picture of a client’s health.

Account management

Clients can access the Account section to:

Update their profile information
Track available scan credits
Archive specific scans to remove them from trend calculations and maintain data accuracy
Contact Styku technical support directly

Notes

Encourage clients to book their next scan before they leave the facility. The in-app booking flow is an additional touchpoint, but an in-person commitment is the most reliable.
Archived scans are not deleted — they are hidden from trend views. This is useful if an anomalous scan result is skewing a client’s progress data.
Technical support requests submitted through the app are handled directly by Styku, so practitioners do not need to manage client-side technical issues.

If a client cannot see their scan credits or booking options, contact support through the Styku Business Portal at styku.com/portal and include: the client’s account email, their purchase confirmation details, and a description of what they see in the app.

Applies to: Styku mobile app, all HealthPass partner configurations

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Still need help? Submit a service ticket in the Styku Business Portal.